Got11 believes betting should be a source of entertainment — not stress or addiction. Our responsible gaming tools and guidelines are here to keep you healthy and happy.
Got11 provides these tools free of charge so your gaming experience stays enjoyable at all times.
Set a maximum daily, weekly, or monthly deposit — there is no way to go over your budget.
Set your own time limit for each gaming session — got11 will automatically notify you when your time is up.
If you feel like you need a break, temporarily close your account for anywhere between 24 hours and 30 days.
For a longer-term break, you can self-exclude for 6 months or permanently by contacting the support team.
Betting stops automatically once you hit a set loss amount — put a cap on your losses yourself.
Got11's support team and specialist organisations are always available to help you deal with addiction.
Playing on got11 is all about entertainment — feeling the thrill of a cricket match, getting caught up in the excitement of a Live Casino. That is the fun of it. But betting and casino games become a problem when they stop being a hobby and turn into a habit or addiction.
More and more people in Bangladesh are taking an interest in online gaming, and that is perfectly natural. But responsible gaming means knowing your limits, playing for fun rather than chasing wins, and accepting losses with a level head. got11 always wants its users to stay healthy and happy.
To promote responsible gaming, got11 does not simply impose rules and restrictions — it keeps you informed, gives you the tools you need, and points you toward professional support when the time comes. This page is designed to provide exactly that guidance.
It is not always easy to notice when your gaming habits are heading in the wrong direction. got11 wants you to stay aware. If any of the following apply to you, take a moment to pause and reflect:
Financial planning is the most important part of responsible gaming. Before betting on got11, set yourself a clear budget and stick to it. Following the steps below will keep your experience positive every time:
Only use a fixed portion of your monthly entertainment budget for betting — treat it the same way you would a budget for cinema or dining out.
Enable daily or weekly deposit limits from your account settings — they will automatically protect you from overspending.
Avoid playing for long stretches without a break. Step away for 10 to 15 minutes every hour, and at the end of the day take stock of how much time and money you have spent.
Don't place big bets out of anger or frustration after a loss. Decisions made in the heat of the moment often lead to financial harm.
Resist the urge to keep betting with your winnings. Withdraw the funds instead of leaving them in your account — that is what disciplined gaming looks like.
Simply log in to the got11 platform to activate any of the protective tools below. They are completely free and can be adjusted or cancelled at any time (though some changes may require a 24-hour waiting period).
Set daily, weekly, or monthly limits from Account Settings > Responsible Gaming. Lowering your limit takes effect immediately; increasing it is subject to a 24-hour cooling period.
You will receive pop-up notifications at set intervals reminding you how long you have been playing. Keeping this active makes it easy to track your time.
Play will stop automatically once you have lost a set amount. To raise this limit you will need to wait 24 hours — it cannot be increased on the spot.
Temporarily close your account for anywhere between 24 hours and 30 days. You will not be able to log in during this period. Your account will be reactivated automatically once the period ends.
To close your got11 account for 6 months, 1 year, or permanently, please contact the support team. This decision cannot be reversed before the chosen period has elapsed.
Ask yourself the questions below. If most of your answers are yes, it may be a good idea to take a break.
Got11 does not provide services to anyone under 18. Age is verified at registration, and identity is confirmed through the KYC process. If an underage user is detected, their account is closed immediately.
If you have children or teenagers at home, do not leave your device logged in to got11 unattended. Use a device lock and never share your password with anyone.
Got11's support team is available 24 hours a day, 7 days a week for any assistance related to responsible gaming.
Got11 only Aged 18 and above For adults only. Opening an account for minors is strictly prohibited. Parents and guardians are urged to monitor their children's device usage carefully.